jaya22 Responsible Gaming — Play Safe and Enjoy
Gaming is for entertainment — not stress. jaya22 is committed to keeping you safe at all times by offering limit setting, time-out, and self-exclusion options.
21+ Age Requirement and Our Commitment
jaya22 believes that online betting and casino games are an entertainment activity intended only for adult players. For this reason, you must be at least 21 years old to create an account and play on our platform.
Responsible gaming is not just about following rules — it is an attitude. Remind yourself at the start of every game session: gaming is for fun, not as a primary source of income. Building a culture of responsible gaming at jaya22 is one of our most important goals.
If you feel that gaming is having a negative impact on your daily life, family, or financial situation, please use the self-help tools described below or contact our 24/7 live chat support.
Age Requirement
For those aged 21 and above only
- Age verification is mandatory when opening an account
- Operating an account on behalf of any underage person is strictly prohibited
- Never share your login details with anyone
- If an underage user is identified, the account will be closed immediately
Our Protection Tools and Features
Deposit Limit Setting
Set a cap on how much you can deposit per day, per week, or per month in advance. Once set, this limit takes effect immediately, but increasing it is subject to a 24-hour delay — so you do not make decisions on impulse.
Time-Out
If you need a short break, take a time-out for 7 days, 14 days, or 30 days. During this period your account will be temporarily inactive and no gaming or deposits will be possible.
Self-Exclusion
If you feel you need a long-term break, you can activate self-exclusion for anywhere from 6 months to 5 years. During this period the account is completely closed and no promotional communications will be sent.
Gaming History Review
View a detailed history of every betting and game session. Regularly checking how long you have played and how much you have deposited and withdrawn is an important part of responsible gaming.
24/7 Support
If you have any concerns about gaming, our Bengali-speaking support team is always ready. Contact us via live chat for fast, confidential, and empathetic assistance.
Bet Limit Setting
Set a maximum amount to wager per session in advance. Once you reach the set limit, the system will automatically alert you, making it easier to stay within your budget.
Recognise the Signs of a Problem
Ask yourself the following questions. If more than one answer is yes, please seek help from our support team.
Tips for Safe Gaming
Following these simple rules will keep gaming enjoyable at all times:
- Set a fixed budget before you play and do not go beyond it
- Always keep in mind that the chance of winning and the chance of losing are equally present
- Prioritise spending time with family or friends and other hobbies
- Avoid playing when you are under stress, tired, or under the influence of alcohol
- Set a time limit for each game session in advance
- Withdraw winnings straight away — save them rather than betting again
- Take regular breaks and review your account spending records
How to Use the Self-Help Tools
Set a Deposit Limit Step by Step
Log in to your account → go to "Account Settings" → "Responsible Gaming" tab → select "Deposit Limit" → enter a daily / weekly / monthly amount → click "Save". The limit takes effect immediately. Any request to increase it will take effect after a minimum of 24 hours.
How to Activate a Time-Out
In the "Responsible Gaming" section, select the "Time-Out" option. Choose a period of 7 days, 14 days, or 30 days. After confirming, your account will be deactivated immediately. It will be reactivated automatically once the period ends.
Self-Exclusion Request
For a long break, notify our support team via live chat or email us at [email protected]. We will close your account for the specified period as quickly as possible and stop sending any marketing messages.
Important Information
Using our responsible gaming tools is completely free and your request remains confidential. Your balance is protected while any limit or break is in effect and can be fully withdrawn once the period ends. If any tool is not working correctly, please notify us via live chat immediately.
Need Help? We Are Here
If you feel that gaming is causing problems in your life, do not delay — contact us. Our Bengali-speaking support team is by your side seven days a week, twenty-four hours a day.
jaya22 Support Team
Talk to us about anything related to responsible gaming — in a completely confidential and non-judgmental environment.
Common Questions About Responsible Gaming
Play Safe, Stay Happy
At jaya22 we help you enjoy your entertainment responsibly. Browse our games or check the FAQ to learn more.